JUCY Car Rental & Campervan Hire Auckland Airport

JUCY Car Rental & Campervan Hire Auckland Airport

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Phone number
0800 399 7... — show
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Working hours
Mon-sun: 08:30—16:00
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4 photos JUCY Car Rental & Campervan Hire Auckland Airport

Reviews about JUCY Car Rental & Campervan Hire Auckland Airport

4.1
  /  144 ratings
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  • 28 october 2022, 1:03 pm
    Just on our way, water leakage-and one seat sitting crooked-Change of car+Than on our journey: Only one small saucepan-We couldn't find towels in the package-There were 2 chairs, but no table for outside-The mixer tap was damaged and has some sharp edges, that cut a finger!!!
    It could be better....
  • 18 october 2022, 11:04 am
    Affordable rentals. Great and easy service to use. Definitely will be back.
  • 6 october 2022, 5:47 am
    퀸즈타운 일기이상으로 비행기가 회항되어 오클로 다시 돌아와서 못갔는데 전혀 환불안됨. 문의하니 정책이 그렇다고 함. 보험료와 차량 복귀비용(퀸즈타운에서 빌리고 치치에서 반납)도 환불안된다고 함. 욕나옴.
  • 4 october 2022, 11:34 am
    Jucy Auckland
    Customer service was beyond poor. We received a van (after a wait) which as soon as we left had the oil light come on. We returned to Jucy and proceeded to wait an hour and a half for the van to be fixed with little to no care from the staff. Once brought back to us the water tap didnt work so back out the back it went for 2 hours when they finally parked a new van out the front and told us we would have to wait while they went to a shop to update the regestration on the van. Once
    – show
  • 3 october 2022, 12:38 pm
    Fast easy and simple with excellent service
  • 29 september 2022, 12:21 am
    My fiance and I rented a Jucy Chaser campervan for 15 days. While we had a great time due to the nature of the holiday, we can't recommend renting from Jucy if you want a hassle-free vacation. However, If you want to DIY your rental and use up a roll of duct tape like we did, then Jucy might be exactly what you're looking for.

    The good:

    Pickup was easy enough. Campervan with 150km was in decent mechanical shape, no issues with the engine or transmission. The beds were thin foam but surprisingl
    – show
  • 28 september 2022, 3:40 pm
    I had to select 1 start in order to post this but it's no stars from me! You left a family broken down for 2.5 hours with no food/water or toilet access for 2 children with disabilites and a 10 month old baby. Your staff were well aware of our situation after they sent AA roadside out to check why your car broke down a couple of hours after hiring it. Yet jucy couldnt even send a taxi to take us to our destination or a replacement vehicle. We were left alone on the side of the road at night time – show
  • 22 september 2022, 6:27 am
    Absolutely brilliant, fabulous price (less than 50% of comparable car with major companies), older csr but in great condition and staff were so good throughout the booking process and collection. Everyone so friendly and helpful. Another major thing for the 5/5 was the ability to have totally stress free car rental. Zero excess or crash damage waiver. Brilliant for those of us who are risk averse and like a stress free experience. One very very minor annoyance, but not enough to reduce our opin – show
  • 18 september 2022, 11:21 pm
    Easy to arrange and reliable service. My daughter loved the campervan experience and is hooked.
  • 6 september 2022, 11:33 am
    Old, tired campervan that used approx 25litres of petrol every hundred kms! The fuel for the trip we took cost more than the rental.
  • 6 september 2022, 3:28 am
    Cannot amend booking even if it’s within the period I have already booked! Call centre also hung up on me & email responses so vague. Take your money elsewhere (there are A LOT of better options)
  • 28 august 2022, 11:23 am
    Carry on doing what you’ve been doing because this was my first time and it was so easy to hire and pick up and drop off
  • 25 august 2022, 1:16 pm
    Wir waren ca. 5 Wochen mit einem Jucy Chaser unterwegs.
    Wir kamen von der Stadt herausgefahren, da auf der Internetseite angeblich alles ausgebucht war was wir wollten.
    Es klappte dann doch.
    Die Mitarbeiter waren freundlich.
    Es gab jedoch nur eine unzureichende Einweisung z.B. wussten wir nicht wie man die Gasflasche wechselt.
    Beim ersten Stop der erste Schock. Eigentlich war alles an Geschirr schmutzig (eingetrocknete Reste vob Cola am Boden der Gläser). Wir mussten erstmal abwaschen und die F
    – show
  • 7 august 2022, 11:43 am
    Literally the worst car rental experience I have ever had. Only posting one picture — that of the van with over 160,000 kilometers on it (over 100,000 miles) — as it tells you all you need to know. Van was probably from the 1990s (it is now the year 2022!), Awful stench emanating from the vehicle (likely urine, vomit, old food, etc.), 3 grimy children car seats, a door that doesn’t fully shut, power/auto key lock that doesn’t work, tires with little traction (huge safety issue) that spun out o – show
  • 5 august 2022, 5:15 am
    The airport pick up was quick, efficient and an awesome driver who made us feel right at home.

    The wahine who served us at the office was friendly, bubbly and had us amped for our time in Tamaki.
  • 1 august 2022, 8:28 am
    Charged an extra $330 for them having to come fix the car that I rented from them that wouldn’t start! Used the car for 4 days and 2 of those 4 days saw a car that wouldn’t start. They even tried to blame it on me, saying that I left the lights on (I 100% didn’t). Customer service was a joke. Absolutely rude. Was stranded in the cold and snow on the second instance and no one even offered an apology. Abhorrent service, will never use again.
  • 21 july 2022, 2:29 am
    I am on crutches & yes I am able to drive because it’s automatic & it’s my left. None of the staff in the office helped me
  • 18 july 2022, 9:04 am
    Fast service, polite staff, easy pick up process
  • 18 july 2022, 3:02 am
    How Much Fun Is That!! Highly recommend you grab a «Juicy» and Hit the road
  • 10 july 2022, 11:46 pm
    I wouldn't recommend this place to anyone!! Had a bad experience with them, right from the start. Was told to be on time to pick up one of their chaser I was hiring at 8:30 in the morning, I didn't leave their yard until 10am. I had to wait for them to fix a little crack on the windscreen, also had to wait for someone to put fuel in it. But those who came after me get served and drive off straight away.
    The worst part was on our second night in the campervan, it rained and the roof started l
    – show

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Average rating - 4.1 based on 107 reviews and 144 ratings