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As of June 1st 2022 when I tried to visit this laundry mat is now closed for business permanently with the shop up for new lease
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GEORGE N.
17 march 2021, 3:02 am
Perfect Wash $tation place
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ZoΓ«
7 january 2021, 7:55 am
Didn't take my $5 note but coins worked. Washed well, takes about 30 minutes for a wash
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Keith T.
15 december 2020, 6:31 am
We go to Laundry to get clothes clean, not dirty and smelly. Are you using recycled water? Throw out your dryers which are also useless- half drying. Old machines old technology. Waste of time and money.
Hi. You have never been to our laundromat. Please remove your review. I will be happy to meet you at our shop and have you explain your problem. I will give you a free wash/dry. Go thru the process and then you can tell me if the problems that you reviewed us on, exist, if the problems are factual we will pay for cleaning your clothes at a launderer of your choice, as well? If its as you say, we will charge you nothing. We will hire an independent arbitrator to monitor the results. If you have us mixed up with any other laundromat, Then you can pay us for the wash/dry, our time and the arbitrator's time, as well and have you change your review while in the shop. We have free wi-fi. This is fair challenge to your review and honesty.β¦ β show
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Fit L.
11 november 2020, 4:55 am
Tanks for wash
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Yury P.
25 july 2020, 9:26 am
Quite comfortable, clean facilities. The wash was pretty fast, and good. I was alone there on Friday afternoon.
Hi John. We do not have a “Steal Money” program on our machines. 99% of any problems in our unattended/self-service shop is due to the failure of customers not reading instructions on our board or clothing labels. We have a Helpline number posted in the shop, you obviously did not use that either. Always call or text us immediately, if you need assistance. We received no such call from you. We take all calls within seconds and can have an attendant to assist you at the shop within minutes. You took the time to give us an unfair and libelous review, what you should have done, to save yourself time and frustration, was to call or text us. Please use the easy tools provided to you at the shop. If you were happy with your wash and you just needed assistance.,..CALL US! JC@WSNZ-Graftonβ¦ β show
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Brendan f.
26 november 2019, 2:20 pm
Great machines easy to use, and they also offer drycleaning service through Smart Locker
Thank you Suma. We strive to give our customers the best possible results for your laundry and the cleanest environment. You can always call/text our Customer Service number (posted in the shop) or ring the doorbell at the back of the shop, for any assistance or info. Cheers, JC@WSNZ-Grafton
Thank you, so much. Try our best to keep a great environment and respond quickly to any customer queries or concerns.
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jacob w.
18 april 2019, 5:30 pm
machines stop in middle of wash cycle and then need to call these guys to open. always take 4—5 hours just to take out the clothes out of the machines. owner is so grumpy dont want to listen anythings and use abusive words. give my five hours of life back. shame on you
Hi. This is an outright lie. Obviously a false review. I am never more than 10 mins away and never had a customer wait for more than 15 minutes for any resolution or service in the 3 years we have been open. I am very certain that either you have never been to our laundromat or are being purposefully malicious. Please remove this false post! WSNZ Management- JC
Thank you Ajay for your honest review. We try to keep costs down as much as possible. We use top quality professional machines and detergents (all inclusive). Our drying times are low because of this. We hope you are always happy with the results and product.
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Leonard D.
20 february 2019, 3:24 am
Convenient place in case your washing machine is broken down
Perfect place for your laundry. Make sure to come early, if you want to wash your clothes on special discount ($7) on Tues&Thu from 7AM to 3PM. Place has 4 washing machines and 4 dryers. WiFi is available as well. Washing takes around 30 minutes and drying around 12. No credit cards accepted.
I will be happy to meet you at our shop and have you explain your problem. I will give you a free wash/dry. Go thru the process and then you can tell me if the problems that you reviewed us on, exist, if the problems are factual we will pay for cleaning your clothes at a launderer of your choice, as well? If its as you say, we will charge you nothing.
We will hire an independent arbitrator to monitor the results. If you have u s mixed up with any other laundromat, Then you can pay us for the wash/dry, our time and the arbitrator's time, as well and have you change your review while in the shop. We have free wi-fi. This is fair challenge to your review and honesty. β¦ β show
You took the time to give us an unfair and libelous review, what you should have done, to save yourself time and frustration, was to call or text us. Please use the easy tools provided to you at the shop.
If you were happy with your wash and you just needed assistance.,..CALL US!
JC@WSNZ-Grafton β¦ β show
Cheers, JC@WSNZ-Grafton
We hope you are always happy with the results and product.